Terms of Return and Exchange
- Timeframe for returns: Customers may be able to initiate a return within a specific timeframe, such as 30 or 60 days from the date of purchase.
- Condition of the item: The item should be returned in its original packaging and in new, unopened condition in order to be eligible for a return. The seller may also require that the item be returned with all original accessories and documentation.
- Reason for the return: Customers may be required to provide a reason for the return, such as a defective item, incorrect item received, or simply a change of mind.
- Refunds and exchanges: The seller may offer refunds, exchanges, or store credit for returned items, depending on their policies and the customer’s preference.
- Shipping and handling: The customer may be responsible for paying the return shipping and handling costs, unless the item was defective or incorrect.
It’s important to note that the specific policies and procedures for returning a craft wine product may vary, so it’s always a good idea to review the seller’s return policy before making a purchase. If you have any questions or concerns about the return policy, be sure to contact the seller directly and ask for clarification.